Payment & Subscriptions

How do I pay?
Thank you for your interest in ChineseSkill’s paid content! You can purchase a membership on any of the platforms below and access it on all of them.   And...
Sun, 25 Apr, 2021 at 11:06 AM
I have already purchased but can’t access membership.
Important: Please always log into your account the same way you created it.    iOS users: 1. Please try the “Restore Purchase” button on the pricing page. 2...
Sun, 25 Apr, 2021 at 11:07 AM
Can I share the membership with my family/friends?
The ChineseSkill membership is connected to the ChineseSkill account. Whether or not to share the membership is completely up to you, if you do not mind sha...
Sun, 25 Apr, 2021 at 11:07 AM
How do I cancel my subscription?
Important reminder: uninstalling the app will not cancel your subscription. To cancel, please follow these steps: iOS users: Go to Settings > [your n...
Wed, 16 Jun, 2021 at 2:02 PM
What happens if I cancel my subscription?
If you cancel your subscription, you can still access the premium contents until the end of the period, and you won’t be charged on the expiry date.   Ultim...
Sun, 25 Apr, 2021 at 11:08 AM
How do I get a refund?
Our products consist of virtual service-based content. Unless the content is not available for technical reasons, it is non-refundable after purchase. Howev...
Sun, 25 Apr, 2021 at 11:09 AM
2021 Back2School - Giveaway FAQ
Who can participate in the cashback giveaway? Anyone who purchases a ChineseSkill plan with the "Back2School2021" promo code can participate in t...
Tue, 17 Aug, 2021 at 12:37 PM