ChineseSkill Support

Using ChineseSkill 4

• Can I use ChineseSkill on different devices?
• How can I check my login method?
• How to switch the system language in the app?
• What is TestOut?

Payment & Subscriptions 6

• How do I pay?
• I have already purchased but can’t access membership.
• Can I share the membership with my family/friends?
• How do I cancel my subscription?
• What happens if I cancel my subscription?

View all 6

Account Management 4

• Can I change the email address of my ChineseSkill account?
• How can I change my password?
• How can I delete my account?
• How can I reset my progress?

Troubleshooting 2

• All or part of my progress or data is missing in the review module.
• The audio/image is missing or wrong.

Contact ChineseSkill 1

• Talk to ChineseSkill Support directly