Account Management

Can I change the email address of my ChineseSkill account?
If you’d like to change your ChineseSkill login method, please contact our support team (nihao@chineseskill.com) and we’ll take care of it for you.   Plea...
Sun, 25 Apr, 2021 at 11:02 AM
How can I change my password?
This feature is only available on the mobile app. Please go to “ME >> profile photo >> setting button >> Change password”. Also, if you’...
Sun, 25 Apr, 2021 at 11:02 AM
How can I delete my account?
We’re sad that you wish to delete your account. If you’re unhappy with ChineseSkill and wish to provide additional feedback, please email our support team (...
Sun, 25 Apr, 2021 at 11:03 AM
How can I reset my progress?
Resetting your progress can only be done within the app. To do so, please go to ME – Profile – Settings – Reset progress and you’re all set!
Sun, 25 Apr, 2021 at 11:03 AM