Important reminder: uninstalling the app will not cancel your subscription.

To cancel, please follow these steps:

iOS users:

  • Go to Settings > [your name] > iTunes & App Store.
  • Tap your Apple ID at the top of the screen, then tap View Apple ID. You might need to sign in with your Apple ID.
  • Scroll to Subscriptions, then tap it.
  • Tap the subscription that you want to manage.
  • Use the options to manage your subscription.

Android users:

  • On your Android phone or tablet, open the Google Play Store.
  • Check if you’re signed in to the correct Google Account.
  • Tap Menu – Subscriptions.
  • Select the subscription you want to cancel.
  • Tap Cancel subscription.
  • Follow the instructions.

Web users:

  • Go to or your PayPal app.
  • Log into your PayPal account.
  • Find Settings - Payments - Click "Manage automatic payments"
  • Find "Yiyan Technology HK" under "Show Active"
  • Click Cancel

*Notes: If you already canceled the auto-renew successfully, the subscription information will be under "Show Inactive".