Account Management

Can I change the email address of my ChineseSkill account?

If you’d like to change your ChineseSkill login method, please contact our support team (nihao@chineseskill.com) and we’ll take care of it for you. Please note: 1. The login method can only be changed into email/password. 2. The new email sho...

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How can I change my password?

This feature is only available on the mobile app. Please go to “ME >> profile photo >> setting button >> Change password”. Also, if you’re logged into ChineseSkill via Google or Facebook, the “change password” button is unavailable as no passwo...

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How can I delete my account?

We’re sad that you wish to delete your account. If you’re unhappy with ChineseSkill and wish to provide additional feedback, please email our support team (nihao@chineseskill.com) and we’ll try to help you! If you’d like to delete your ChineseS...

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How can I reset my progress?

Resetting your progress can only be done within the app. To do so, please go to ME – Profile – Settings – Reset progress and you’re all set!

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