KNOWLEDGE BASE
Payment & Subscriptions
How do I pay?
Thank you for your interest in ChineseSkill’s paid content! You can purchase a membership on any of the platforms below and access it on all of them. Android users: You can purchase apps and digital content on Google Play using payment methods f...
I have already purchased but can’t access membership.
Important: Please always log into your account the same way you created it. iOS users: 1. Please try the “Restore Purchase” button on the pricing page. 2. If “Restore Purchase” doesn’t work, please check if you have logged into the Apple ID wi...
How do I cancel my subscription?
Important reminder: uninstalling the app will not cancel your subscription. To cancel, please follow these steps: iOS users: Go to Settings > [your name] > iTunes & App Store. Tap your Apple ID at the top of the screen, then tap View Apple I...
What happens if I cancel my subscription?
If you cancel your subscription, you can still access the premium contents until the end of the period, and you won’t be charged on the expiry date. Ultimately, you just cancel the renewal of your subscription.