ChineseSkill Support

Using ChineseSkill 3

• How can I check my login method?
• What is TestOut?
• Can I use ChineseSkill on different devices?

Payment & Subscriptions 5

• How do I get a refund?
• How do I pay?
• I have already purchased but can’t access membership.
• How do I cancel my subscription?
• What happens if I cancel my subscription?

Account Management 4

• Can I change the email address of my ChineseSkill account?
• How can I change my password?
• How can I delete my account?
• How can I reset my progress?

Troubleshooting 2

• All or part of my progress or data is missing in the review module.
• The audio/image is missing or wrong.

Contact ChineseSkill 1

• Talk to ChineseSkill Support directly

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